Trusted Care for a Healthier Tomorrow

Information We Collect

Health and Happiness Era collects personal, contact, and health information necessary to provide you with quality healthcare services. This includes your name, address, phone number, email, medical history, current medications, lifestyle information, diagnostic data, lab results, and other health-related data. We may also collect information automatically through our website, patient portal, or mobile applications, such as IP addresses, browser type, and usage patterns.

How We Use Your Information

Your information is used to deliver personalized healthcare services, communicate with you regarding appointments, treatment plans, test results, and follow-ups, process payments, manage insurance claims, and enhance the quality of care we provide. We may also use anonymized or aggregated data for research, statistical analysis, public health initiatives, and service improvement.

Information Sharing

We do not sell or trade your personal information. We only share your health information with other healthcare providers involved in your care, insurance providers for claim processing, or as required by law. Your explicit consent is obtained before sharing information outside of these purposes. Third-party service providers assisting with administrative tasks are contractually obligated to maintain confidentiality and comply with privacy regulations.

Data Security

We implement robust security measures including encryption, secure servers, multi-factor authentication, and access controls to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. Our security protocols are regularly reviewed and updated to maintain compliance with HIPAA and other applicable regulations.

Your Rights

You have the right to access, review, correct, or request deletion of your personal and health information. You may also restrict certain uses of your data or revoke consent where applicable. Requests can be submitted through our patient portal or by contacting our privacy officer. We are committed to responding promptly to all inquiries regarding your privacy rights.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, track website performance, and provide personalized content. You can manage your cookie preferences through your browser settings. We do not use cookies to collect sensitive health information without your consent.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly. Parents or guardians may contact us to review or request deletion of their child’s data.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulations, services, or technology. Updated versions will be posted on our website, and significant changes will be communicated to patients via email or patient portal notifications. Continued use of our services constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or report a privacy concern, please contact our Privacy Officer at contact@healthandhappinessera.info. We are committed to protecting your privacy and ensuring the confidentiality of your healthcare information.

Medical Services

Health and Happiness Era provides medical services in accordance with applicable laws and healthcare regulations. All treatments are delivered by licensed healthcare professionals who adhere to strict standards of care, evidence-based protocols, and ethical practices. Services may include preventive care, diagnostics, treatment plans, wellness programs, and rehabilitation.

Patient Responsibilities

Patients are responsible for providing accurate and complete health information, following recommended treatment plans, attending scheduled appointments, and notifying the clinic of any changes in health status. Patients are also responsible for understanding and fulfilling any co-payments, fees, or insurance obligations associated with their care.

Consent to Treatment

By using our services, patients consent to undergo medical examinations, procedures, and treatments recommended by our healthcare providers. You have the right to ask questions, receive explanations about risks and benefits, and provide informed consent prior to any medical intervention.

Privacy and Data Protection

All patient information is handled in compliance with HIPAA and applicable privacy laws. Personal health information is stored securely and only shared with authorized personnel for the purpose of providing care. Patients have the right to access, modify, or request deletion of their medical records.

Payment Terms

Payment for services is due at the time of service unless other arrangements have been agreed upon. We accept major insurance plans, credit/debit cards, and other approved payment methods. Any unpaid balances may incur additional fees or interest as permitted by law.

Limitation of Liability

While we strive to provide the highest quality medical care, Health and Happiness Era cannot guarantee specific outcomes from any treatment or procedure. Liability is limited to the extent permitted by law, and patients agree that the clinic is not responsible for indirect or unforeseen consequences arising from treatments.

Cancellation and Rescheduling

Appointments must be canceled or rescheduled at least 24 hours in advance. Failure to do so may result in fees or restricted access to future appointments. Emergencies are considered exceptions, and patients should notify the clinic as soon as possible.

Telehealth Services

Patients using telehealth consultations must ensure a secure internet connection and a private environment. Telehealth services are subject to the same professional standards as in-person care but may have limitations in physical examination and diagnostics. Consent for telehealth services is required before initiating virtual care.

Changes to Terms

Health and Happiness Era reserves the right to update or modify these terms and conditions at any time. Updated terms will be communicated via our website or patient portal. Continued use of our services constitutes acceptance of the revised terms.

Contact Information

For questions regarding these Terms & Conditions, billing, or your care, please contact our patient support team at contact@healthandhappinessera.info.